Toniq does not supply hardware, but is happy to advise on hardware issues.

Toniq is committed to using as much "legacy" equipment as possible. To ensure that our customers get the best advice, Toniq is happy to check hardware quotes.

• Computer Requirements 

  The computer specification is dependent on the role it is used for in the Toniq installation.

   

  	Server (or single user station)	Dispensary workstation	Retail POS workstation
  Processor	*Dual core processor (Xeon or Opteron in special cases only)	*2Ghz or higher	*2GHz or higher
  Memory	*2Gb RAM or higher	*1Gb RAM or higher	*512Mb RAM or higher
  Hard drive	Fast hard drive (with at least *2Gb free space on C: drive)	At least *1Gb free space on C: drive	At least *1Gb free space on C: drive
  Optical drive	*CD-ROM (DVD required for Vista)	*CD-ROM (DVD required for Vista)	CD-ROM (optional but preferred)
  Floppy drive	**Required for electronic claiming	**Required for electronic claiming	Optional
  USB ports	Required if USB pen drive backups to be used	Optional	Optional
  Parallel ports	3 (depends on printers)	3 (depends on printers)	2
  Serial ports	Optional	Optional	*2

  *  Denotes required or minimum required

  ** As at April 2008 dispensing pharmacies still need at least one workstation with a floppy disk drive on it for prescription claiming to govt

   

  Click here for Operating System Requirements
  

• Printers 

  Dispensary foil printers: we recommend talking to the supplier of your foils to find out what printer works best with their foils.

  Dispensary labels: Zebra thermal printers (NB: do not use the Z series, these use a printer driver that is not supported by Dispensary).

  Normal A4 and A5: printing use a printer that is recommended by your hardware person as being suitable for your work load.

• Eftpos 

  Retail integrates with eftpos solutions from Direct Payment Solutions(DPS) and SmartPay Cadmus.
  Retail semi integrates with some Cadmus systems.

    

• Toniq Data Backups 

  The preferred method of backup is to a USB Pen Drive (One pen drive is required for each working day). These pen drives are inexpensive and come in many capacities. A standard size for Toniq Backups is 2Gb.

  Backups can also be performed to other media eg internal/external Zip drive (250Mb or 750Mb). These tend to be used on the server computer. If a workstation is being used as a backup server it must also have similar backup facilities.

• Magnetic Swipe Card Readers 

  Any PS2 or USB swipe card reader will work to scan in Community Service Cards. Ring our support office to see if we have any available, or contact your hardware person.

• Barcode Scanners 

  Any PS2 or USB scanner that is recognised as a keyboard should work (although they may need some setup to make them recognise different barcode formats).

  Serial scanners do work but require some setup in retail and dispensary to make them recognise different barcode formats.

• Cash Drawers 

  Various types are available. These are usually opened by a signal sent from the receipt printer or from a device (com kicker) attached to the serial port.